Policies

Our Policies & Guidelines

Walk-Ins Welcome

We believe beauty should never feel complicated. While booking ahead ensures your preferred time, we’re always delighted to accommodate walk-ins whenever possible. Pop in, relax, and let us take care of you.

Payments Options

Enjoy the flexibility to split your treatment cost into smaller, manageable payments while still experiencing the luxury of Prestige Beauty Lounge.

We accept all major credit cards, debit cards, cash, and approved Buy Now, Pay Later (BNPL) providers, including Klarna and AfterPay.

BNPL is available on packages of $500+, all payments made through BNPL are non-refundable and remain subject to our cancellation and no-show policies.

Gift Cards Available

Indulge someone you love with the gift of beauty. Our gift cards—available online or in-spa—can be used toward any service, offering a truly personalized Prestige Beauty Lounge experience.

Late Arrivals

Every appointment is designed to deliver a curated, high-quality, results-driven experience. In order to honor the flow of our day and provide each guest with the full level of attention they deserve, punctuality is essential.
Please arrive on time for your scheduled service.

This ensures we maintain the standard of care, professionalism, and luxury service environment that Prestige Beauty Lounge is known for. We appreciate your understanding as we protect both your time and ours.

Deposits, Cancellations and No-Show Policy

Your time is reserved exclusively for you. To ensure this, a non-refundable deposit is required to reserve all appointments. The deposit is applied toward the total service cost. Cancellations made less than 24 hours before your appointment will result in a loss of your deposit. No-Show will result in a charge of 100% of the scheduled service fee. By booking you agree to this policy. For BNPL transactions, your scheduled installments will continue as agreed with the BNPL provider, and no refunds will be issued.

After-Hours & Private Appointment

At Prestige Beauty Lounge, we believe luxury is not just a service — it is an atmosphere, an intention, and an experience curated with absolute precision. To protect that experience, Sundays and Mondays are reserved exclusively for private, by-appointment-only sessions.

These quiet days are intentionally set aside for clients who desire the highest level of discretion, uninterrupted attention, and a more intimate environment. The lounge is fully dedicated to you — no foot traffic and no outside interruptions. Just elevated beauty, refinement, and complete serenity! 

Full prepayment is required to secure your private session.

These hours exist for the clients who value exclusivity — a space where the entire lounge becomes yours. This is Prestige, redefined.